Questions? Call Kenny at (217) 971-8963
The Mitt Mender

How mail-in repair works

Gloves come in from all over the country. Here’s how to get yours to Springfield and back.

1. Tell us about your glove

Fill out the repair form. Photos of the palm, back and any broken laces help Kenny give you an accurate price up front.

2. Pack it

  • Use a sturdy box, not a padded envelope.
  • Put a ball in the pocket to help the glove keep its shape.
  • Include the printed packing slip, or a note with your name, phone, email, return address and what you want done.
  • Payment: confirm how Kenny takes payment (check, card, pay after inspection)

3. Ship it to

Mitt Mender
Attn: Kenny Gand
9 Acadia Ct.
Springfield, IL 62712

We recommend a tracked shipping service.

4. Repair and return

Kenny inspects every glove when it arrives and calls or emails before doing any work beyond what you asked for. Typical turnaround is confirm turnaround time. Your glove ships back for a flat $10, covered by the 1-year guarantee.

Start a repair